Privacy Policy

01

Who we are and what this policy covers

Pulse Ultra Club (“Pulse,” “we,” “us,” or “our”) operates the Pulse website, staff applications, Digi Board displays, and the Pulse Selfie Studio. This policy covers information handled through those services and related in venue operations.

Pulse Ultra Club
2701 S Kings Hwy, Myrtle Beach, SC 29577
clubpulsemb@gmail.com
843-315-0019

02

Information we collect

Information you provide

• Contact requests: your name, email address, optional telephone number, and the message you send.
• Selfie submissions: the photo you submit, selected filter, image dimensions and file size, submission and review times, consent version, moderation status, and the display period selected by staff.
• Transactions: order details, optional guest name, purchase amounts, tips, taxes, transaction status, receipt information, and limited card details such as card brand and last four digits. Stripe processes card credentials; Pulse does not receive the full card number or security code.
• Staff accounts: employee name, email address, password hash, job, role, permissions, device name, and authentication records.

Information collected automatically

Our servers and security tools may record an IP address, browser or device details, requested pages, dates and times, login attempts, and activity performed in authenticated systems. For selfie abuse prevention, Pulse stores privacy protected hashes derived from the network address and app installation identifier.

If notifications are enabled, the app may provide an Apple Push Notification service token and its environment. A guest notification token is linked to the applicable selfie submission and is cleared after review.

03

How we use information

We use information to:

• respond to questions, event inquiries, and other contact requests;
• operate, maintain, personalize, and secure the website, apps, and venue systems;
• authenticate staff and manage roles and permissions;
• process orders, payments, receipts, refunds, and accounting records;
• review, approve, reject, schedule, display, archive, and remove submitted selfies;
• send requested operational notifications, including selfie review results;
• prevent spam, misuse, fraud, and unauthorized access;
• maintain audit records and comply with legal obligations.

04

Pulse Selfie Studio and public display

The public Selfie tab accepts a front-camera photo containing a face only after the app receives permission to use the camera and you affirmatively agree to staff review and possible display. Face detection is not required in the authenticated staff Selfie Studio. Pulse does not use either feature to identify anyone or create a face recognition profile.

Every submitted selfie enters a restricted moderation queue. Authorized Pulse staff may view the image and approve or reject it. If approved, the image moves to the active slideshow for the period selected during review, which may be a day, weekend, week, month, custom period, or indefinite period. Approved images may be displayed on venue screens and embedded in the publicly accessible Pulse website.

Rejected images may move to restricted deleted storage, and images that reach their end date may move to restricted expired storage, for moderation, recovery, security, and operational purposes until they are deleted. Moderation and audit records may be retained separately. Although Pulse can remove an image from systems it controls, we cannot prevent viewers from taking screenshots or making copies while an image is publicly displayed.

To request removal of a pending, active, expired, or rejected selfie, email clubpulsemb@gmail.com. Include enough information to help us locate the submission, such as the approximate submission date and the device used. Do not email a copy of identification unless we specifically request it for verification.

05

When we share information

Pulse does not sell personal information. We may disclose information in these circumstances:

• Public display at your direction: when a submitted selfie is approved under the consent described above.
• Service providers: companies that provide website hosting, databases, security, email, payment processing, card terminals, and push notifications. Stripe processes card payments, and Apple delivers app notifications.
• Legal and safety reasons: when reasonably necessary to comply with law, legal process, or valid government requests, or to protect people, Pulse, and our systems.
• Business changes: as part of a merger, financing, acquisition, reorganization, or sale of all or part of the business, subject to appropriate protections.
• With permission: when you direct us or give additional consent.

06

Cookies, sessions, and third party links

Pulse uses essential session technology for staff sign in, authentication, security, and saved access. The current public website does not use third party advertising trackers. Browser privacy controls can restrict cookies, but blocking essential cookies may prevent staff features from working.

Our website may link to services operated by others, such as maps, social networks, receipt pages, or payment services. Their privacy practices are governed by their own policies.

07

Retention and security

We retain information for as long as reasonably necessary for the purposes described here, including providing services, maintaining transaction and tax records, resolving disputes, preventing abuse, enforcing agreements, and meeting legal obligations. Retention varies by record type and operational need. Selfie handling is described separately above.

Pulse uses administrative, technical, and physical safeguards designed to protect information. These include limited staff permissions, password hashing, authenticated sessions, access logging, and restricted moderation tools. No storage or transmission method is completely secure, so we cannot guarantee absolute security.

08

Your choices and privacy requests

You may ask to access, correct, or delete information you provided, or request removal of a selfie from Pulse controlled displays and storage. Depending on where you live, additional privacy rights may apply. We may need to verify your request and may retain information when permitted or required for security, transactions, legal compliance, or the rights of others.

You can disable app notifications in your device settings and revoke camera access through the operating system. Pulse does not respond differently to browser “Do Not Track” signals because the public site does not currently engage in cross site behavioral tracking.

09

Age restrictions

Pulse Ultra Club is a 21 and older venue, and our services are not directed to children. We do not knowingly collect personal information from children under 13. If you believe a child has provided information or appears in a submitted image without appropriate permission, contact us so we can investigate and remove it where appropriate.

10

Changes to this policy

We may update this policy as our services or legal obligations change. We will post the revised version here and update the date at the top. If a change materially expands how we use previously collected information, we will provide additional notice or request consent when required.

11

Contact us

Questions, privacy requests, and selfie removal requests can be sent to: